Privacy Policy

Privacy Policy for ArkReach

At ArkReach, we are committed to protecting the privacy of our customers and their data. This privacy policy applies to all data collected by our software-as-a-service (SaaS) analytics product, including any personal information provided by our customers.

Information Collection and Use:

  • We collect information from our customers when they create an account or use our product. This may include personal information such as name, email address, country, and company name.
  • We use this information to provide and improve our product, to communicate with our customers, and to comply with legal requirements.
  • We may also use this information to send marketing communications, but customers may opt-out of these communications at any time.

Data Retention:

  • We will retain customer data for as long as necessary to provide our product and comply with legal requirements.
  • Customers may request for their data to be deleted at any time by contacting us.

Data Security:

  • We take reasonable steps to protect customer data from unauthorized access, use, alteration, or destruction.
  • We use industry standard security practices, including encryption, firewalls, and secure servers.

Data Sharing:

  • We do not share customer data with third parties except as required by law or as necessary to provide our product.
  • We may share aggregated, non-personal data with third parties for business or research purposes.

GDPR Compliance:

  • We are committed to complying with the General Data Protection Regulation (GDPR).
  • We have implemented appropriate technical and organizational measures to protect customer data in accordance with GDPR requirements.

Online Payment:

  • We use a secure third-party payment processor for online payments on our website.
  • We do not store any payment information on our servers.
  • Customers are responsible for protecting their payment information and should review the privacy policy of the payment processor before making a payment.

Changes to this Privacy Policy:

  • We may update this privacy policy from time to time to reflect changes in our product or legal requirements.
  • We will provide notice of any significant changes to this privacy policy.

Contact Us:

  • If you have any questions or concerns about this privacy policy or our handling of customer data, please contact us at [email protected]

This privacy policy was last updated on Jan 28, 2023.

By using our product, you consent to the collection and use of your information as outlined in this privacy policy.