Privacy Policy for ArkReach

At ArkReach, we are committed to protecting the privacy of our customers and their data. This privacy policy applies to all data collected by our software-as-a-service (SaaS) analytics product, including any personal information provided by our customers.

Information Collection and Use:

• We collect information from our customers when they create an account or use our product. This may include personal information such as name, email address, country, and company name.
• We use this information to provide and improve our product, to communicate with our customers, and to comply with legal requirements.
• We may also use this information to send marketing communications, but customers may opt-out of these communications at any time.

Data Retention:

• We will retain customer data for as long as necessary to provide our product and comply with legal requirements.
• Customers may request for their data to be deleted at any time by contacting us.

Data Security:

• We take reasonable steps to protect customer data from unauthorized access, use, alteration, or destruction.
• We use industry standard security practices, including encryption, firewalls, and secure servers.

Data Sharing:

• We do not share customer data with third parties except as required by law or as necessary to provide our product.
• We may share aggregated, non-personal data with third parties for business or research purposes.

GDPR Compliance:

• We are committed to complying with the General Data Protection Regulation (GDPR).
• We have implemented appropriate technical and organizational measures to protect customer data in accordance with GDPR requirements.

Online Payment:

• We use a secure third-party payment processor for online payments on our website.
• We do not store any payment information on our servers.
• Customers are responsible for protecting their payment information and should review the privacy policy of the payment processor before making a payment.

Changes to this Privacy Policy:

• We may update this privacy policy from time to time to reflect changes in our product or legal requirements.
• We will provide notice of any significant changes to this privacy policy.

Contact Us:

• If you have any questions or concerns about this privacy policy or our handling of customer data, please contact us at [email protected]

This privacy policy was last updated on Jan 28, 2023.

By using our product, you consent to the collection and use of your information as outlined in this privacy policy.